Software

Grace Instrument Software Updates

Grace Instrument Software Updates:
All Grace Instrument software must be installed from an installation CD or other installation media provided by Grace Instrument in order to function, and the user must be logged into the PC using an Administrator account during installation. One copy of the necessary installation media is included with each instrument.

Replacement installation media can be ordered from Grace Instrument; see "Replacement Installation media", below.)

If you have not installed the Grace Instrument software from your original installation CD or media, the updates available for download from this site cannot be applied, and the Grace Instrument software cannot run.


Replacement Installation media:
After the initial setup of your Grace Instrument product is complete, please take care that any installation media (CD or other digital delivery mechanism) that came with the Operation Manual is kept in a safe place and is accessible, should the need arise to reinstall the Grace Instrument software. 

Should this media become lost or damaged, you will need to contact Grace Instrument to obtain replacement installation media.  Replacement media for Grace Instrument software will be provided at a cost of $199.00 per unit for out-of-warranty customers. Each copy will have a unique serial number for tracking purposes and will be shipped within 1 business day.

Customers whose machines are still within their warranty periods may request one extra copy (or one replacement copy) of the software installation media at no charge. Additional copies will be charged at $199.00 each. Each new machine will be shipped with one copy of the software installation media, and another copy can be ordered during the warranty period at no charge. Software updates will continue to be available from the Grace Instrument web site at no charge, but they do not take the place of the original installation media.

IMPORTANT NOTE: Again, you must be logged into your computer with an Administrator account to apply Grace Instrument software updates. You must also be logged into your computer with an Administrator account to install or reinstall Grace Instrument software.


Microsoft Windows Compatibilty:
Unless otherwise indicated, all Grace Instrument software is compatible with all Microsoft Windows versions from Windows 9x to Windows 8, both 32-bit and 64-bit. Grace Instrument software must be installed and run from an Administrator account.


USB Adaptor Drivers:
If you are using an older USB to Serial Adaptor cable, please contact us. It may be advisable to add an upgraded USB to Serial adaptor to your replacement installation media order, as we are unable to supply drivers for out-of-warranty USB to Serial adaptors.

The Grace Instrument software installation media which accompanied your Grace Instrument product contains drivers which are compatible with the USB to Serial Adaptors which also accompanied your Grace Instrument product.


Backing up your test data:
Before updating any Grace Instrument software, it is strongly advised that you back up your existing database files, which end with the ".mdb" or ".accdb" suffix. This database file contains all user-created tests and all test results. If you value your existing test data, it is strongly advised that you follow the instructions below and keep the backup file stored in a safe location.

To back up your database (".mdb" or ".accdb") file:

  1. In Windows Explorer, open the folder where the Grace Instrument software is installed.

    The default installation folder under Windows 9x to XP for most Grace Instrument software is C:\Program Files\[INSTRUMENT MODEL NUMBER or SOFTWARE NAME].

    For example, M3600DAQ for the M3600 Viscometer is installed in the folder C:\Program Files\M3600DAQ.

    The folder containing your database under Windows Vista or Windows 7 is C:\Users\[YOUR_ACCOUNT]\AppData\Local\
    VirtualStore\Program Files (x86)\[INSTRUMENT MODEL NUMBER or SOFTWARE NAME]
    .

    For example, M7500DAQ for the M7500 Ultra HPHT Rheometer is installed in the folder C:\Users\[YOUR _ACCOUNT]\AppData\Local\VirtualStore\Program Files (x86)\M7500DAQ.

    (Note that a copy of M7500daq.mdb can be found in C:\Program Files\M7500 on Win Vista/7 systems, but this database file is inert and will not contain any changes you make to the database, such as adding, modifying, or deleting tests or test result files.  The database to back up and protect on a Windows Vista or Win7 system is the one contained in the folder
    C:\Users\YOUR_ACCOUNT\AppData\Local\VirtualStore\Program Files (x86).
    This discrepancy is necessary to accommodate older operating systems.)

    Or, if you specified a different folder during initial installation, open that folder instead.

  2. Locate the database file by looking for a file with the suffix ".mdb" or ".accdb". (For example, "M3500a.mdb" or "M5600.accdb").
  3. Copy the ".mdb" or ".accdb" file to a secure location on your hard drive, or to a backup drive, if you have one.

To restore a backed-up database file:

  1. Reinstall the Grace Instrument software from the original media included with the instrument.
  2. Copy the ".mdb" or ".accdb" file from the backup directory to the directory containing the Grace Instrument software installation (or other appropriate folder), overwriting the default database file.

Grace Instrument Software Terms and Conditions:
By clicking the download links below, you agree to the terms and conditions contained in the Grace Instrument End User License Agreement.


Click the appropriate tab below to display update instructions.

M3500 Viscometer

Important note:
Grace Instrument
software updates can only be applied to software which has been installed from the original Grace Instrument software installation media. The updates provided here cannot function without the software having first been installed from the original software installation media which accompanied your instrument.

Updating Gracedaq for M3500a™ to version 1.1.9:

IMPORTANT: Gracedaq for M3500a™ v. 1.1.9 is incompatible with database files created by all previous versions. If you want to use an existing database file created using a version of Gracedaq for M3500a™ earlier than v. 1.1.9, do not update your Gracedaq for M3500a™ software.

The Gracedaq for M3500a™ software update includes an executable (".exe") file, a report (".rpt") file, and a database (".mdb") file.

  1. Download the following three files to your desktop, or to a folder on your hard drive (click the file names below to download):
  1. Replace the existing versions.

Updating M3500Frac.exe:

  1. Download M3500Frac.exe v.1.0.3 (664 kB)
  2. Replace the existing version.

Updating M3500ph.exe:

  1. Download M3500pH.exe (updated 07-16-09, 664 kB)
  2. Replace the existing version.

Training Videos for M3500 in Flash executable format:

Download each file to your desktop, or to a folder on your hard drive (click the file names below to download):

Episode 1: Comport, RB & Unit Setup
Episode 2: Creating, managing and working within test sequences
Episode 3: Send test sequence to M3500a viscometer
Episode 4: Start test remotely - Retrieve test results from M3500a
Episode 5: Perform Real Time Test
Episode 6: Plot saved test results, Generate report & Export data
Episode 7: Viscosity vs Temperature study

M3600 Viscometer

Important note:
Grace Instrument
software updates can only be applied to software which has been installed from the original Grace Instrument software installation media. The updates provided here cannot function without the software having first been installed from the original software installation media which accompanied your instrument.

Updating M3600DAQ.exe:

  1. Download M3600DAQ.exe v.2.0.0.2 (Updated 12-06-12, 390 kB)
  2. Run the updater file to replace the existing version.

Updating M3600Frac.exe:

  1. Download M3600Frac.exe v.1.2.0.9 (Updated 01-04-13, 401 kB) to a location on your hard drive.
  2. Run the updater file to replace the existing version.

IMPORTANT NOTE: You must be logged into your computer with an Administrator account to apply an update.


M3600DAQ.exe Change Log:

V.2.0.0.2 (12-06-12):

  1. Removed Calibration Check button.

V.2.0.0.1 (08-13-12):

  1. Removed PDF manual from Help menu.

M3600Frac.exe Change Log:

V.1.2.0.9 (01-04-13):

  1. Fixed bug preventing proper chart display.

V.1.2.0.8 (12-13-12):

  1. Improved display of n' and k' values.

V.1.2.0.6 (08-13-12):

  1. Removed PDF manual from help menu.
M4600 HPHT Linear Swell Meter

Important note:
Grace Instrument
software updates can only be applied to software which has been installed from the original Grace Instrument software installation media. The updates provided here cannot function without the software having first been installed from the original software installation media which accompanied your instrument.

Updating M4600daq.exe:

  1. Download M4600daq.exe v.2.0.0.3 (Updated 05-01-12, 1MB)
  2. Replace the existing versions (default location: C:\Program Files x86\M4600DAQ.)
    (NOTE: M4600DAQ stores the working database file in this directory on all versions of Windows, from 9x to 7.)

IMPORTANT NOTE: You must be logged into your computer with an Administrator account to apply an update.


M4600daq.exe Change Log:

V.2.0.0.3 (05-01-12):

  1. Fixed bug preventing proper temperature setting during preheat.
M5052 HPHT Rheometer

Important note:
Grace Instrument
software updates can only be applied to software which has been installed from the original Grace Instrument software installation media. The updates provided here cannot function without the software having first been installed from the original software installation media which accompanied your instrument.

Updating M5052Frac.exe:

  1. Download M5052Frac.exe (888 kB)
  2. Replace the existing version.
M5500 HPHT Rheometer

Important note:
Grace Instrument
software updates can only be applied to software which has been installed from the original Grace Instrument software installation media. The updates provided here cannot function without the software having first been installed from the original software installation media which accompanied your instrument.

Updating M5500Frac.exe:

  1. Download M5500Frac.exe v. 1.2.0.2 (12-27-11, 956 kB)
  2. Replace the existing version (default location: C:\Program Files\M5500.)

M5500.exe Change Log:

V.1.2.0.2 (12-27-11):

  1. Modified call to Microsoft Excel to allow the use of Microsoft Excel 2010.
M5600 HPHT Rheometer

Important note:
Grace Instrument
software updates can only be applied to software which has been installed from the original Grace Instrument software installation media. The updates provided here cannot function without the software having first been installed from the original software installation media which accompanied your instrument.

M5600 PC version 3.2.0.18 (01/31/13)

If you are not running M5600 PC version 3, do not download & install this update, as it is incompatible with databases created with M5600 v.2.

  1. Download Update_M5600_V3_32018.exe (01-31-13, 538 MB)
  2. Run the update file.
  3. Be sure that it is installing the new version of M5600v3.exe in the proper directory (i.e., your original installation directory.)

IMPORTANT NOTE: You must be logged into your computer with an Administrator account to apply this update.


M5600 PC version 2

Updating M5600.exe (version 2):

  1. Download M5600.exe v.2.2.0.3 (Updated 12-22-11, 1.40 mB)
  2. Replace the existing version.

If you are upgrading a version of M5600.exe v.2.1.0.7 or later, you do not need to download a new version of M5600.mdb.

Updating M5600.mdb (to replace database files created with M5600 PC™ versions earlier than M5600 PC v.2.1.0.7):

  1. Download M5600.mdb (1.84 MB)

Please note: file is a .zip file, you must unzip it before it can be used by M5600 PC.

  1. Replace the existing version.

IMPORTANT NOTE: You must be logged into your computer with an Administrator account to apply this update.


M5600v3.exe Change Log:

V.3.2.0.18 (01-31-13):

  1. In the Test Information window, the Additive list can now include units of measurement along with additive names. Create a text file named Additive.txt with the name of the additive, followed by a comma, and then the unit of measurement (e.g. "Brine,mL" or "Granulated Sodium,oz"). The drop-down Additive menu will populate with the contents of this text file.

V.3.2.0.17 (01-14-13):

  1. Extended the allowable file name of a test sequence to 90 characters in all test information windows
  2. Enabled the user to change the size of the text fields in test information windows by mousing over the division between colums in the top bar.
  3. Improved performance of the Overlap Charts function

V.3.2.0.16 (10-24-12):

  1. Extended the allowable file name of a test sequence to 90 characters.

M5600.exe Change Log:

V.2.2.0.3 (12-22-11):

  1. Modified call to Microsoft Excel to allow the use of Microsoft Excel 2010.

V.2.2.0.2 (10-11-10):

  1. Fixed database-connectivity issues; improved test search function; improved chart display for real time tests.

V.2.2.0.1 (08-31-10):

  1. Added Search Test function to Open Saved Test window
M7500 Ultra HPHT Rheometer & M8500 HPHT Dynamic Sagging Tester

Important note:
Grace Instrument
software updates can only be applied to software which has been installed from the original Grace Instrument software installation media. The updates provided here cannot function without the software having first been installed from the original software installation media which accompanied your instrument.

Update for M7500daq V.2

Do not apply this update if you have M7500daq version 1.2.0.23 or earlier. This update is intended for users of M7500daq_v2.exe version 2.0.0.2.

The version 2 software is not compatible with the database files created by version 1.2.0.23 or earlier.

  1. Download Update_M7500_V2.exe (version 2.0.0.6, 02-07-13, 538 kb) to a location on your hard drive.
  2. Run the update program to install the latest version.

IMPORTANT NOTE: You must be logged into your computer with an Administrator account to apply an update.


Update for M7500daq 1.2.0.xx (Not V2)

Note: M7500daq™ is used for both the M7500 Ultra HPHT Rheometer and the M8500 HPHT Dynamic Sagging Tester.

This version of M7500daq.exe is compatible with both the M7500-2 (hardware capable of pressure up to 20,000 psi) and the M7500-3 (hardware capable of pressure up to 30,000 psi.) It will not enable M7500-2 hardware to pressurize higher than 20,000 psi.

  1. Download M7500daq.exe v.1.2.0.23 (Updated 06-20-12, 1.30 MB)
  2. Replace the existing version.

IMPORTANT NOTE: You must be logged into your computer with an Administrator account to apply an update.


M7500daq_V2.exe Change Log:

V.2.0.0.6 (02-07-13):

  1. Improved performance & bug fixes.

V.2.0.0.5 (01-04-13):

  1. Wrong version number listed by fast-typing webmaster.

V.2.0.0.4 (01-04-13):

  1. Improved performance & bug fixes.

M7500daq.exe Change Log:

V.1.2.0.23 (06-20-12):

  1. Removed bug which interfered with N" and K" display

V.1.2.0.22 (02-21-12):

  1. General UI and performance improvements

V.1.2.0.21 (01-26-12):

  1. Corrected error causing automatic shutdown.

Contact us for support

For more information or product support, please contact us.

 

All Contents Copyright ©2013 Grace Instrument Industries LLC. All Rights Reserved. Privacy Policy & Terms of Use